We do our very best to find, sell and ship products that you love. Sometimes though, crap happens, and it is out of our hands. As a rule, we carefully package your item with the greatest care and ship as soon as possible- - we do not offer refunds. If you are dissatisfied with your purchase, the item(s) can be returned to us at your cost, and a discussion of a refund can begin. Any social media comments, positive or negative, made before this discussion will void our ability to resolve your issue.