We do our very best to find, sell and ship products that you love. Sometimes though, crap happens, and it is out of our hands. As a rule, we carefully package your item with the greatest care and ship as soon as possible- - we do not offer refunds. If you are dissatisfied with your purchase, the item(s) can be returned to us at your cost, and a discussion of a refund can begin. Any social media comments, positive or negative, made before this discussion will avoid our ability to resolve your issue. We simply want the opportunity to address any concerns and satisfy our customers.